The Effects of Poor Communication

Business writer Anne Kinsey reports on the areas where businesses suffer most from poor communication: 1. Workplace stress 2. Unmet expectations 3. Relational breakdowns 4. Low morale 5. Dissatisfied clients 6. The bottom line 7. Family-related stress 8. Health...

You’re shaming him to shop?

While joining a friend in looking at available cars for sale, we told one local dealership sales rep, who called to follow up on an online inquiry, that we simply wanted specific information about a certain car. We were just window shopping online, and we told him so....